Philips Quality Assurance VR Training
The Solution to Save Millions of Lives Yearly from Cardiovascular Disease
The sophisticated quality control technique of inserting the drug-coated balloon is essential for further effective procedures. Philips’ challenge was educating personnel on executing the quality control procedures, which implies no room for mistakes as patients’ lives depend on it. Quality supervision involves work with the machinery and equipment and numerous visual and manual checks, which are technically challenging to replicate and digitalize in virtual reality.
Lucid Reality Labs designed and developed the training solution for Philips quality control specialists to address this complicated challenge. The simulation recreated the detailed laboratory environment with the highest level of authenticity, from the tools, machines, and stations to the real-life feeling of immersion in the laboratory’s sounds, lights, and processes.
The pictures and real-life videos from the laboratory and microscopes were used as prototypes. Nevertheless, manufacturing data for more precision and accuracy allowed us to create hyperrealistic models and an immersive environment that ultimately reflects the actual Philips laboratory.
High-fidelity 3D graphics and the digital twin technology of the procedure tools and equipment provide the possibility for the most accurate procedure completion. For example, to insert the coated balloon, the trainee must overcome the real-life challenge of the catheter banding and consider the gravity and the liquid and semiliquid materials’ physical qualities, which are realistically recreated in the immersive experience.
Training mode, in particular, covers different types of mistakes: manipulations (interactions), decision-making (defining if the device is working well or defective), and pipeline (missed steps). This solution is even more complicated as it comprises a system of scenarios and diverse variations of their categories. For example, different goals can be used in tutorial or examination modes.
The Lucid Reality Labs team designed the scenario testing system from scratch, incorporating different scenarios and modes that include many parameters and indicators. Starting from the environment and going to the super precise detailed micro level, the solution managed to provide high proficiency and performance of all the training scenarios, ensuring the highest excellence learning outcome.
Simulation reflects the actual behavior of the objects as every type of material, such as metal, rubber, or polymer, has its physics. To achieve this similarity, the client’s expertise was also involved.
From the technical part, the quality control solution had to be adjusted and perform equally excellently using diverse platforms, desktop, and mobile versions, while interactions in the VR world should feel as accurate as possible to develop and examine skills that will be implemented in real life.