Phillips Quality Assurance VR Training
The Solution to Save Millions of Lives Yearly
Global Challange of the Cardiovascular Disease
Cardiovascular diseases (CVDs) affect the heart and blood vessels and are the leading cause of death globally, taking an estimated 17.9 million lives annually. According to the World Health Organization, over four out of five CVD deaths are due to heart attacks and strokes; one-third of these deaths affect people under 70.
In the meantime, atherosclerosis is a chronic inflammatory disease of the arteries and is the underlying cause of a wide range of issues (for example, Peripheral Arterial Disease – PAD) and leads to about 50% of all deaths in Westernised society, says the National Center of Biotechnology Information (USA).
Ensuring the Procedure Excellence Using VR
The sophisticated quality control technique of inserting the drug-coated balloon is essential for further effective procedures. Philips’ challenge was educating personnel on executing the quality control procedures, which implies no room for mistakes as patients’ lives depend on it. Quality supervision involves work with the machinery and equipment and numerous visual and manual checks, which are technically challenging to replicate and digitalize in virtual reality.
Lucid Reality Labs designed and developed the training solution for Philips quality control specialists to address this complicated challenge. The simulation recreated the detailed laboratory environment with the highest level of authenticity, from the tools, machines, and stations to the real-life feeling of immersion in the laboratory’s sounds, lights, and processes.
High-fidelity 3D graphics and the digital twin technology of the procedure tools and equipment provide the possibility for the most accurate procedure completion. For example, to insert the coated balloon, the trainee must overcome the real-life challenge of the catheter banding and consider the gravity and the liquid and semiliquid materials’ physical qualities, which are realistically recreated in the immersive experience.
Training mode, in particular, covers different types of mistakes: manipulations (interactions), decision-making (defining if the device is working well or defective), and pipeline (missed steps). This solution is even more complicated as it comprises a system of scenarios and diverse variations of their categories. For example, different goals can be used in tutorial or examination modes.
The Lucid Reality Labs team designed the scenario testing system from scratch, incorporating different scenarios and modes that include many parameters and indicators. Starting from the environment and going to the super precise detailed micro level, the solution managed to provide high proficiency and performance of all the training scenarios, ensuring the highest excellence learning outcome.
From the technical part, the quality control solution had to be adjusted and perform equally excellently using diverse platforms, desktop, and mobile versions, while interactions in the VR world should feel as accurate as possible to develop and examine skills that will be implemented in real life.